👥 Connect with Jeff O'Neill | https://www.linkedin.com/in/jeff-o-neill-a848403/

👥 Connect with Chad Kruse | https://www.linkedin.com/in/chad-kruse-6714b47/

👥 Connect with Patrick M Casey, MBA, AIA, ACHE | https://www.linkedin.com/in/patrickcaseyaia/

✅ Important Links To Follow:
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📬 For Business Inquiries: pmartin@cref.com
=================================
Disclaimer: We do not accept any liability for any loss or damage which is incurred by you
acting or not acting as a result of listening to any of our publications. For all videos on my
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© Healthcare Facilities Network.

• "I don't recall being told about healthcare facilities management" 
•  Ask questions to shorten the learning curve
• Climbing the Facilities Management ladder, and working in a male-dominated field Managing people
• FM challenges in 2024
• ASHE Leadership and balancing facilities work
• De-stressing
• Using the degree in the Director role
• Opportunity in the facility management role

As always, thank you for listening. 

• Dealing with stress
• Letting go 
• The role of the Drill Instructor
• Hesitation kills opportunity
• A Chiller emergency
• Acting with autonomy
• Instilling a customer service approach
• Delivering bad news 
• Employee self-worth
• "We mentor and teach each other"
• A path from the Marine Corps to healthcare facilities

As always, thank you for listening.

This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.

• An exciting career path that led to healthcare;
• Some good things and some not-so-good things he has seen in the field, including oxygen cylinders, door wedges, and hall clutter; 
• Insight into how a surveyor will perceive a hospital's environment during the survey process, including verbal and non-verbal interactions;
• the adverse impact of short staff and layoff; 
• Larry's Top 5 LS and EC findings are based on his work with Rubin Healthcare Compliance.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

• The environment in a Critical Access Hospital, including the sense of community that is felt; 
• St. Anne's  weathering Hurricane Ida, a powerful storm whose eye passed directly over St. Anne's in 2021; 
• The meaning of the term  "funds confiscated by the clinical side;" 
• Changing the organization's perception of facilities;
• The importance of communication;
• Attracting new employees;
• Implementing AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you) in the facilities department. 

As always, thank you for listening!

Watch  the Healthcare Facilities Network

• Would you hire a manager without healthcare experience?
• What is the best way to succession plan?
• How are college students different today than in the past?
• Where does healthcare lack compared to other industries?
• How do you weigh character versus experience in the hiring process?

As always, thank you for listening.

Watch  the Healthcare Facilities Network

• The challenges of recruiting, regretted turnover, employee education, and retention;
• The first rule of recruiting;
• Where have all the employees gone;
• The use of Artificial Intelligence in HR;
• Interviewing best practices; 
• Arrogance versus confidence 
• The issue of using too many "I's" in an interview. 

Joy's discussion will benefit healthcare facilities management professionals and all other professionals, regardless of industry. Thanks for listening!

Check out the Healthcare Facilities Network

• Decarbonization 
• Employee shortages 
• Weather disasters 
• Abraham Lincoln 
• Crystal Eagle Award-winner Dave Dagenais 

Watch this episode on the  Healthcare Facilities Network.

•  Work-life balance
• Career paths and ladders, 
• Expectations of the organization, and 
• Working with colleagues from different generations.  

Join  Gosselin/Martin Associates at the Healthcare Facilities Network on YouTube

• What is stress (6:00);
• Resilience (18:00);
• The stress toolbox, strategies to address stress at the moment (24:00);
• Is mindfulness a problematic mindset change for  FM professionals (32:00)?
• The most powerful tool to stay "present" in meetings (44:00);
• What happens when a sense of mission and passion is overwhelmed by stress (52:00)?
• Relaxation or self-care practices to manage stress and answer the question, how do I begin to meditate (57:00)?

Learn more about the Zakim Center at Dana Farber Cancer Institute.

Join  Gosselin/Martin Associates at the Healthcare Facilities Network on YouTube
 

• CJ Brown, Women & Infants Hospital, Providence, RI
• Steven Call, Ph.D., Washington State University, Pullman, WA 
• Clay Ciolek, Facilities Manager at Providence Health & Services, Olympia, WA 
• Lamar Davis, Shirley Ryan Ability Lab, Chicago, IL 
• Christine Pirri, Bassett Healthcare, Cooperstown, NY 
• Maryanne Richards, Massachusetts Maritime Academy, Buzzards Bay, MA 
• Nancy Vanasse, Massachusetts Maritime Academy, Buzzards Bay, MA 

 

@BassettNetwork @massachusettsmaritime @ShirleyRyanAbilityLab @HealthcareFacilitiesNetwork @carenewengland@ProvidenceVancouver @WSUPullman @providenceswedish@asheaha @IFMAGlobal @HealthcareFacilitiesNetwork

• How a beer party Jim threw for himself led him to a career in healthcare facilities management; 
• His good friend George Thomas and how a chance meeting at a conference formed a deep personal friendship and led to leadership opportunities for each;
• His experiences as a Navigator for the Air Force during the Vietnam War and some incredible stories from those experiences; 
• Four years of retirement post-healthcare, and going back to work to deliver Lexus'.

Jim also recounts stories and experiences from his life that are still instructive for us in 2023. We thank Jim for sharing his stories and experiences with us on the High Reliability podcast. Thank you for listening.

Subscribe to the Healthcare Facilities Network, the YouTube Network that tells the stories of healthcare facilities management. 

• Talking about Texas cold,  how nature and buildings function in it, and the resilience needed in the FM role (2:00);
• A career path that "carried me down a path that I didn't know existed" (10:30);
• Servant leadership and ego  (26:30);
• "There is a taboo around mental illness," and working in behavioral health FM (29:00);
• Patient elopement (53:00);
• A word of advice for hiring managers about candidates with behavioral health experience.

As always, thank you for listening.

• What is population health (2:30)?
• Lean design and construction  in healthcare (17:00);
• Talking career paths (21:00);
• Population Health project in Cleveland (39:00);
• What might a Population Health campus look like (46:00)?

For more information, please see https://bostwickdesign.com and https://www.risingterrain.com.  

As always, thank you for listening.

• "Healthcare is busy in Florida" (2:20);
• Expansion pressure and staffing needs (9:30);
• Owning a trades business and making the transition to healthcare (14:30);
• No drama policy (30:30);
• On the value of networking (41:00);
• Touting FM accomplishments (51:30).

Our thanks to Jordan for appearing on the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Follow us on YouTube.

3) Read our latest blog, Be true to yourself.

• Snow talk (2:20);
• Flexibility has its limitations, be fluid  (7:00);
• Talking about an Honor Flight and the challenges of transitioning into healthcare (18:30);
• Balancing management accountability, or best practices for working in healthcare management (28:00);
• Working in academic medical centers and finding healthcare (43:00).

My thanks to Rick for appearing on the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Sign up for the Gosselin/Martin Associates Career Hub!

3) Results of the Healthcare Facilities Management 2022 survey are here.

• Comparing healthcare to other industries (3:30);
• Eliminating barriers to gaining knowledge (18:00);
• Does technology tie you to your desk, and talking generational differences (23:30);
• Comparing the labor markets  (34:30);
• Selling to the CSuite for the FM leader, and a funny CSuite story (44:00).

My thanks to David for his time. To learn more about ARC Solutions, see https://www.arcfacilities.com

As always, thank you for listening.

G/MA Nuggets

1) Check out the jobs we are recruiting for here, including our latest Children's Medical Center Dallas role.

2) Sign up for the Gosselin/Martin Associates Career Hub!

3) Results of the Healthcare Facilities Management 2022 survey are here.

• Opening a new hospital,  the challenge of staffing, and looking to alternative models in a competitive Tampa market  (4:00);
• Educating the local market about healthcare (9:00);
• Using "more grace for the new hires we bring in" (20:30);
• Elements of leadership in healthcare facilities (24:30)
• "An interesting social experiment," or managing employees from different generations (31:30);
• Speak Nurse, use AIDET, and EVS as a component of patient care (43:00).

My thanks to Terrence for his time and insight. Terrence's Support Services team seeks 200 new staff members, including positions in safety and security, facilities, EVS, and food services. If you are interested in a career at the new Moffitt McKinely Hospital, see here. 

Thanks for listening!

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!
3) Results of the Healthcare Facilities Management 2022 survey are here.

• Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE;
• Dr. Robert Feldbauer, System Vice President of Facilities and Administrative Services, UC Health, Cincinnati, OH;
• Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA.

This episode of High Reliability features:

• Revisiting predictions from 2022, how did they turn out (2:30);
• Dealing with delays, talking elevators, and equipment (27:30);
• Changing employee expectations? (45:00)
• Predictions for 2023 (1:12:00).

My thanks to Carol, Bob, and Robert for their time and insight. As always, thank you for listening.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!
3) Results of the Healthcare Facilities Management 2022 survey are here.

• Deciding on a facility management career path that led to academia (3:40);
• Researching healthcare FM pain points and the challenge in re-filling the FM pipeline (17:00);
• Researching healthcare FM, including workforce planning and seeking perfect candidates (31:00);
• Salaries, lower  in healthcare versus non-healthcare FM,  and the impact of the degree  (40:00);
• Is there a pay bump moving from a Bachelor's to a Master's Degree? (50:00);
• Talking deferred maintenance and predictions for the future (1:00:00);
  
  

As always, we thank you for listening to High Reliability and hope you will subscribe, download, and rate the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub! 

• Cory Majszak is a facilities professional with over 23 years of experience. Cory recently took on the role of Director of Environmental Services at Rogers Behavioral Health. Before beginning with Rogers just days ago,  Cory was Director of Facilities  at  Advocate Aurora Health in Wisconsin;
• Claire Meeks is the Associate Director for Customer Success at FSI. FSI provides comprehensive computerized maintenance management software (CMMS) for hospitals nationwide. Before joining FSI just days ago (no, that is not a mistaken reprint from above!),  Claire was  Operations Director with Atrium Health in Charlotte, NC;
• Vance Vinson, Director of Facilities at Miami Valley Hospital in Dayton, OH. Vance oversees 946 beds across 3.5 million square feet of space. He has worked in healthcare facilities management for more than 25 years.  

Topics discussed include:

• What keeps you up at night, and moving on to new roles (8:00);
• Struggles with legacy applications, and is the role becoming too big for one person? (24:00);
• Compensation and dwindling talent pools (32:00);
• "I don't want to be a manager, I see what it is like, and I don't want that." (50:45);
• Talking candy and some final, optimistic thoughts on the profession (59:00).

As always, we thank you for listening to the podcast and hope you will subsc, downloadload, and rate the podcast.

G/MA Nuggets

1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub! 

• The original Top Gun alters a career path, and thoughts on military service (3:30);
• Customers come to realize the importance of the Facilities Management department (17:00);
• Comparing facilities management in healthcare and academia, and discussing some concerning employment trends (21:00);
• Taking a data-driven approach to management (32:30);
• Using analytics to drive accountability (45:00);
• Managing an academic preventive maintenance program (52:00).

As always, thanks for listening to the High Reliability podcast.

G/MA Nuggets

1) Sign up for our free Fall education classes.
2) Check out the jobs we are recruiting for here.
3) Sign up for the Gosselin/Martin Associates Career Hub! 

• Balancing a Vice President role with an ASHE Presidency
• Defining passion in healthcare facilities management (7:00);
• On being ASHE President and what it means for Shay (13:00);
• Shay speaks about his personal, transformative journey  (33:00);
• The future, facility management  concerns and excitements (53:00);

As always, thanks for listening to the High Reliability podcast.

G/MA Nuggets

1) Take our survey here and enter for a chance to win a $100 gift card! 
2) Sign up for our free, Fall education classes.
3) Check out the jobs we are recruiting for here.

• Owensboro Community & Technical College, what the program offers, and how it can help fill the pipeline in an industry where people are leaving;
• The importance and necessity of soft skills in facility management; 
• Has the role become too large for a single person to manage?
• Mike's thoughts on the Abraham Lincoln podcast series;
• How the corporatization of healthcare facility management has created a two-tier candidate universe; 
• Living in the grey, and why it is a critical skill for all. 

Thanks for listening!

G/MA Nuggets

For a full listing of jobs we are recruiting for in California, Ohio, and New Jersey,  please see here.

If you have not listened to the Abraham Lincoln college degree podcast mentioned in this broadcast, please listen here.

Keep your eyes open for a future announcement of the Gosselin/Martin Associates Fall Education series. It's coming soon.

1. For a full listing of jobs we are recruiting for,  please see here.
2. Gosselin/Martin Associates will have a booth at the ASHE Annual Conference in Boston July 17-20, stop by and see us at booth 1423.
3. Catch up on the Abraham Lincoln Employment series here.

• Becoming an architect and wearing multiple hats at Peace Ridge Animal Sanctuary (3:00);
• Comparing Global Federation of Animal Sanctuaries (GFAS) to The Joint Commission and discussing animal infrastructure (11:00);
• Transitioning from healthcare to animal design and care (26:00);
• Answering the question, What is it I want to be doing with my life? (37:00);
• Talking about demand, care, and Dennis' favorite animals (53:00).

To learn more about Peace Ridge, please see here. 

You will occasionally hear Dennis' beagle in the background during the podcast. We hope you enjoy it, it is appropriate given the podcast content!


G/MA Nuggets

1. For a full listing of jobs we are recruiting for,  please see here.
2. Gosselin/Martin Associates will have a booth at the ASHE Annual Conference in Boston July 17-20, stop by and see us at booth 1423.
3. Catch up on the Abraham Lincoln Employment series here.

• Discussing the Navy's Nuclear Power School and program (4:00);
• A career transition to Pastoral work (22:00);
• Leaving the ministry and finding a path into healthcare facilities management (32:00);
• On the need for a college degree at the management level of healthcare facilities (34:00);
• Converting life and work experience to college credits, and some encouraging words for those seeking a degree while working full-time (47:30);
• Transitioning military experience to healthcare facilities management (58:00).

Read more about the Lincoln Employment Series here.

G/MA Nuggets

For a full listing of jobs we are recruiting for, see here

In our first episode, using Abraham Lincoln’s resume from 1865, which we created, we will apply his resume and the lessons we can garner from it to today’s chaotic employment/resume market. The debut episode will feature fun Lincoln resume facts, but most importantly, the information you can use to craft a more compelling resume in 2022.

Lincoln may have lived in the 1800s but core communication principles, which are really what a resume is, a communication tool, remain relevant today. So sign up for the seminar on June 2 at noon Eastern.

June 2: Dissecting Lincoln’s Resume: What we can learn from it  (Register)

Read more About the Lincoln Employment Series


G/MA Nuggets

1) If you know your Rush history, you will probably catch the butchered name of their lead singer, Geddy Lee, my apologies.  For the full video, see here. 

2) The podcast references 38 Special and their video Back Where you Belong, which can be viewed here. 

3) For a full listing of jobs we are recruiting for, see here

• Fatherly advice on joining healthcare to give back, and making mistakes  (3:30);
• Valuable insights on  working for yourself, working in contract services, and working as a direct hospital employee (13:00);
• Mission statements and core values (19:00)
• Lessons in opening up a new hospital building, including The Because List (24:00);
• Challenge the known and accept the unknown (32:00);
• The 90-Day Rule (44:00).

As always, thank you for listening!

Jobs, Jobs, Jobs
We have many job opportunities we are recruiting for, including two Vice President roles and three Director roles, and a Director of Planning, Design, and Construction. See here.

• The Market: We discuss some disturbing employee trends;
• The Organization: We look at large organizations, and the challenge of work/life balance while working in healthcare;
• Career Best Practice: Leadership lessons from World War II and B-24 Bomber veteran (and Hollywood legend) Jimmy Stewart via the book “Mission, Jimmy Stewart and the Fight for Europe.”

G/MA Nuggets

1) We have many job opportunities we are recruiting for, including two Vice President roles and four Director roles. See here.

• A unique career path, from Military Police duty in the Philipines to delivering a baby with the RI State Police;
• Healthcare surprise: What Scott did not expect to find, but found, in his transition from law enforcement to healthcare  (18:00);
• Equipping staff to deal with combative patients and family members in a chaotic age of Covid (23:30);
• Hospital risk and security (35:00);
• The importance of Critical Thinking in today's workplace  (38:50);
• TJC emergency standards at the top of Scott's mind (56:30).

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.

About the Hemingway Group
The Hemingway Group is a Security Consulting service that specializes in finding solutions to the multidimensional and asymmetrical security issues that continually plague all facets of Government, Businesses, Educational Institutions, and Healthcare Systems. THGLLC conducts Vulnerability/Risk Assessments, Threat Assessments, and Security Evaluations.

Please find more information about the Hemingway Group here.

New roles
Gosselin/Martin Associates is working with Children's Wisconsin to fill their Vice President, CHW Campus & Support Service role, Bassett Healthcare Network to fill their Vice President, Non-Clinical Support Services, as well as Griffin Hospital in Connecticut, Holy Cross Hospital in Florida, and Everett Hospital in Massachusetts to fill their Director of Facilities Management roles.

We are also forwarding interested candidates directly to the University of Vermont Medical Center for their open Plant Operator positions.

See all jobs here. 

• Firefighting and landing on the healthcare career path;
• Expanding your knowledge base to do your job (13:00);
• Learning to enjoy teaching (24:30);
• Soft skill versus technical skill breakdown in the EOC/LS role (39:45);
• How do I become a System Director? (47:00).

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.


New roles
Gosselin/Martin Associates is working with Children's Wisconsin to fill their Vice President, CHW Campus & Support Service role, and Griffin Hospital to fill their Director of Facilities role; see all jobs here. 

We anticipate several new jobs to roll out within the next week or so on our site, including another Vice President opportunity. So please check back in for the latest. 

• The genesis of the Marcelle Ruth Cancer Centre & Specialist Hospital, and some background on Lagos and local care;
• Career paths, making a move to healthcare facilities management (18:00);
• Creating change and learning (28:00);
• On facing challenges (50:00).

Thanks to Oluyemi for appearing on the podcast!

Links to further information on topics Oluyemi discussed on the pod
1) To view Oluyemi's hospital, see here https://marcelleruth.com

2) Oleyumi mentions two local items in the podcast; learn more here   

https://nigerianfinder.com/how-to-know-original-shea-butter-in-nigeria/
and
https://www.allnigerianrecipes.com/fufu-recipes/pounded-yam/

New roles
Gosselin/Martin Associates is working with Griffin Hospital to fill their Director of Facilities role; see all jobs here. 

We anticipate several new jobs to roll out within the next week or so on our site, including at least one Vice President opportunity. Please check back in for the latest. 

• About the Shirley Ryan Ability Lab, and unique challenges directing a facility located in America's third-largest city;
• Working with staff to find and cultivate interpersonal skills (13:00);
• The Great Resignation, and creating an Apprenticeship program to help alleviate  (23:00);
• Lamar's strategic career path, and having fun while navigating it (27:30);
• The changing nature of the facilities discipline, and Lamar's thoughts on the balance of soft skill versus hard skills needed in leadership positions (44:00);
• Mentors, taking on a mentoring role, and overcoming the thought that I will be replaced if I share what I know  (47:00).

Thank you for listening to the High Reliability podcast. To learn more about the Ability Lab, please see https://www.sralab.org

Coming Attractions

Please stay tuned to our website for our latest job promotions. In the next week, we will be promoting:

• Director, Facilities for Griffin Hospital in Connecticut  
• A Vice President opportunity
• A  Director, PDC opportunity 

While you wait for these roles to appear, check out our new website, our Partnered Search Program, and the revamped  Gosselin/Martin Career Hub.

• Framing leadership at NASA in the 1960s and healthcare leadership in 2022;
• Apollo 1, discussing the deadly fire and the subsequent investigation by NASA and the US Congress: How does it tie into navigating politics in healthcare and preventable patient deaths (13:00);
• Apollo 8, the importance of imagination, and taking and minimizing risk (31:00);
• Apollo 12, the value of the team, and examining the roles of the wives of the astronauts through  Episode 11, "The Original Wives Club" (49:30);
•  Apollo 11, the dynamic to be the first person on the moon, and dealing promptly with "we before me" (1:00:00).

 
I want to thank my three guests for their time and research. The same movie crew joined me for our Band of Brothers leadership podcast released last November. Like me, they appreciate American history and the lessons learned. My guests are:  

• Thomas Elliott: Director of Facilities, Sutter Medical Center, Sacramento, CA
• Geoff Schuller: Owner, GH Schuller Consulting, Mission Viejo, CA  
• Steve Spaanbroek: CEO, MSL Healthcare Partners

Thanks for listening. We hope you enjoy it, and if you know Astronaut Frank Borman, he's mentioned often in this podcast, so ask him to please give us a listen!

More from the new Gosselin/Martin Associates website
Check out the Partnered Search
Check out the Gosselin/Martin Career Hub

• Fire beginnings (5:00);
• What is Jon’s role as Techincal Lead (13:00);
• On the need to be neutral, and a glimpse behind the Codes and Standards process, including a look at NFPA 99  (20:00);
• Some tales from the front and NFPA resources that assist FM pros in codes and standards management (36:00);
• Dates, issues, and heads up for the FM Pro in 2022, including planning for post-Covid hazards and some lessons from Covid (48:30):

Our thanks to Jon for appearing on High Reliability, and as always, thank you for listening.

Visit our new website, and investigate our new Partnered Search and Career Hub programs!  

• An interesting story on how Brittany arrived at her career path and how incidents of her life helped set her on her way, including a brother, a lift company, and Purdue University (2:30);
• On gaining  financial consensus, and leading through difficult situations   (13:20);
• Learning about facilities management by "accidentally falling into it," and transitioning from construction to healthcare facilities management  to healthcare construction (20:00);
• Building a career, and changing perspectives and goals (43:00);
• Views for millennials, and others, considering a healthcare career and the importance of mentorship  (47:00).

Our thanks to Brittany for appearing on High Reliability, and as always, thank you for listening!

Visit our open jobs at https://gosselin-associates.com/job-listings/

• Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE
• Christine Pirri, SVP, Chief People & Diversity Officer, Bassett Healthcare Network, Cooperstown, NY
• Dr. Robert Feldbauer, VP/Chief Facilities Officer, UC Health, Cincinnati, OH
• Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA

My thanks to them,  In today's episode,  we discuss:

• The year in review: Staffing shortages, vaccination mandates, and a return to "normal" (2:30);
• What about me, and other factors around compensation, and is this current model sustainable? (25:00); 
• The issue that will not go away, the degree. Does a unique time in history demand a different approach to the degree requirement?  (32:00);
• Looking at technology, including "The Internet of Things" (48:00);
• The changing demands of patients and families (1:00:00);
• Predictions for 2022, and removing the "Covid excuse" (1:13:00).

As always, thank you for listening. We hope you enjoy the show!  

• Thomas Elliott: Director of Facilities, Sutter Medical Center, Sacramento, CA
• Geoff Schuller: Owner, GH Schuller Consulting, Mission Viejo, CA.  
• Steve Spaanbroek: CEO, MSL Healthcare Partners

Thanks for listening. We hope you enjoy it.

Endnote
In addition to the miniseries and the many books chronicling  Easy Company and Major Dick Winters, this YouTube series, Reel History, provides excellent historical context, and when needed, a more accurate picture of the events depicted in Band of Brothers.  As Tom Hanks said," history had to fit into our television screens," meaning a 10-episode series could not completely capture all of the events from 1941-1945. 

Reel History with Professor Jared Frederick is a great companion piece. 

• About relationships, communication, and multi-generational leadership  (4:00);
• Utilizing the Socratic method of FM leadership (19:00);
• The Power of Redemption (25:00);
• Finding a path to hospital leadership and a true vocation (40:00);
• On managing conflict in 2021, and learning from Abraham Lincoln (52:00).

Visit our open jobs at http://gosselin-associates.com/jobs

Thanks for listening!

• The role of the Master Chief Petty Officer (4:00);
• Core values and leadership (14:00)
• On becoming Master Chief Petty Officer: A unique career path that you have to hear (19:00); 
• Leading through human tragedy in Haiti and Cuba while balancing mission, duty, and core values during Operation Able Manner (39:00);
• Learning from soccer player Pele, a poignant remembrance of the late General Colin Powell,  and meeting Alex Haley (50:00);
• Adhering to Core Values in today’s chaotic business world, and the importance of passion for your job (1:04).

Thank you to Vince for the generosity of his time.

And thanks also to CJ Brown, Facilities Management Director at Women & Infant's Hospital in Providence, President of the RI NEHES Chapter,  and Coast Guard veteran, for connecting me with Vince.

Visit our open jobs at http://gosselin-associates.com/jobs

Thanks for listening!

Bryan brings some real-world examples of organizations preparing for and combatting the virus known as Covid.  In this far-ranging conversation, we also talk about becoming an industrial hygienist, the importance and limitations of air sampling,  and the role of The Interpreter in discussing science and industrial hygiene issues with hospital clients.

If you have ever wanted to be like television forensics investigator Quincy (I'm dating myself!)  or watched an episode of CSI or House, this episode is for you. We discuss: 

• "I didn't know this career existed," and what does an industrial hygienist do? (3:30);
• Preventing disease in the patient environment (8:00);
•  Assess the  state of hospitals to manage the virus today,  and what are some current thoughts related to hygiene and transmission (16:00) ; 
• A real-world hospital case study I,  infection pathway assessment and preventing virus spread (32:00);
• A real-world case study II,  demonstrating how tracer gas testing can investigate and identify a covid 19 pathway and outbreak  (46:00);
• What medical equipment stands out as the most problematic piece relative to medical infections, and what does the future hold?  (57:30).

Visit our open jobs at https://www.gosselin-associates.com/jobs

To learn more about Environmental Health & Engineering, please see eheinc.com


 

• What does a VP of Real Estate do (5:30)?
• Navigating business deals and working with multiple constituencies (11:30);
• Speaking the language of finance and law in real estate management (19:30);
• Dealing with developers, business owners, commercial real estate teams, and physician groups (33:00);
• Avoiding real estate pitfalls (40:00);
• The most complex leases to manage (49:00).

Visit our open jobs at https://www.gosselin-associates.com/jobs

• Hitting the road(s), literally, and finding direction;  
• Transitions from military to civilian leadership, and not "chickening out" (15:00);
• On the importance of effective change management (29:30);
• Relationships are built over food and faces (41:30);
• Education, language barriers,  and the FM professional (54:30).

A show note, Tom sounds great, me not so much. I tried out a new microphone, and subsequently, I sound a bit mumbled but understandable. Sorry for the rookie mistake on my part, it won't happen again! 

Visit our open jobs at https://www.gosselin-associates.com/jobs

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates'  Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here.
 

• With projects ongoing in multiple hospitals in multiple states, Jonathan provides his perspective into the front lines of healthcare construction.  We discuss the current market and some interesting challenges, including lead times, budgets, labor, pricing, supply and commodities, and prefabrication;
• On long-range strategic planning and the use of data and analytics in the process, while leading change and creating process (27:00);
• Making infrastructure “sexy” to C-Level leadership, including ROI creation (40:00);
• What does Jonathan believe are the most important skills to possess in his system director role (47:00);
• On degrees, and Jonathan's thoughts, and mine, on the necessity for a degree in healthcare facility management, and why organizations may be doing themselves a disservice with global degree policies (53:00).

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates'  Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here.
 

• Creighton Blue Jay basketball talk (2:30);
• Leadership roles, from imaging to facilities management (5:30); 
• Shining the light for others on the importance of facilities, and helping staff communicate that importance through their actions (12:00);
• Advice for females looking to break into HCFM, and getting comfortable,  all of us, saying “I don’t know” (19:00);
• Managing a multi-generational workforce, and thoughts on the necessity of the college degree in HCFM leadership (32:00);
• Tips for working in a matrix-reporting structure (40:00). 

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates'  Career Hub website at careers.gosselin-associates.com.

See Gosselin/Martin jobs here

• What is FOS and why is it relevant to you (7:30);
• Overcoming technology implementation barriers, and using technology (15:00);
• On the importance of data collection for good decision making (21:00)
• How to create an effective business case for the C-suite (31:00);
• Challenge creates opportunity, and the 80/10/10 Rule (43:00);

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates'  Career Hub website at careers.gosselin-associates.com.

To learn more about FOS at CannonDesign, please see here

See Gosselin/Martin jobs here

• Is a 4-year degree needed for success?
• Changing requirements of the director role (13:40);
• Has the role become too big for a single person (37:00);
• Channeling Rowdy Roddy Piper (47:00);
• Quick-hitting communication tips (54:30).

Thanks for listening to the High Reliability Podcast.  Please visit Gosselin/Martin Associates' new Career Hub website at careers.gosselin-associates.com.

See our open jobs here

• Some open jobs;
• A cautionary tale on team interviews (4:30);
• Assessing with an organization's culture (8:30);
• An interesting career trend (13:00);
• Please accept this apology, NY Jet fans, and you will know why here (18:40);
• On the resume (19:50);

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

• A leadership journey, from Camp Pendleton to USC (3:00);
• Explaining the why and defining what leadership means (12:00);
• Good leaders reflect (21:30);
• Healthcare FM and Healthcare PDC leadership, what's the difference? (31:00);
• On managing employees who say “I’ve never done that before” and the importance of the Chain of Command (41:30).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

• Becoming a CNA, and then entering healthcare FM with a clinical background (4:00);
• Patient interactions, and differences between acute care, behavioral health, and senior living (7:30);
• Experiences that shape a career path, and finding answers (17:00);
• Changing mindsets (22:00);
• Behavioral health construction (41:30).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

See our open jobs here

• Making career decisions, from an early age (4:00);
• Making a move to healthcare and starting on the road to advocacy (18:30);
• How do FM professionals Control their Destiny (31:00);
• NFPA advocacy, FGI guidelines, and knee-jerk reactions (38:00);
• Something you may not know about being the ASHE President (50:00); 
• The business of healthcare facility management, and what's required to succeed (56:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

Sign up for our free 45-minute Webinar,  the Healthcare Facility Professional's Toolbox on March 25.....at  https://zoom.us/meeting/register/tJAsfuysrzwsHt15UeieYEQcSoNXDA947J8h  

She is the founder and CEO of HFM Cornerstone, located in Portland, OR. Beth works with and for healthcare facilities and healthcare facility providers daily.  She started her business just a few months before the Covid pandemic began, a difficult time indeed. 

This podcast is a bit different from the ones that we have done in the past. It is still healthcare facility management-focused, but if you are thinking of starting your own business, or you are just interested in healthcare facilities management and how business ideas evolve, this is the podcast for you.  It is an interesting discussion.  

In this episode, we cover the following topics:

• Astronauts and sanitation workers (2:30);
• "I never thought I'd have the guts to do it," on creating your own business (11:00);
• Follow the gnaw, and the challenges starting a business (17:00);
• On finding your business niche (30:00);

For more information, please see https://hfmcornerstone.com

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

Sign up for our free 45-minute Webinar,  the Healthcare Facility Professional's Toolbox at  https://zoom.us/meeting/register/tJAsfuysrzwsHt15UeieYEQcSoNXDA947J8h  

• Healthcare facilities management and the law (4:00);
• Where  unseen risk may lie in your facility (11:30);
• You have been served - changing perceptions on the law, FM, and rugs (26:00);
• Some memorable cases, and why (35:00);
• On AEM and the law (40:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com
      

• Transitioning from biomedical engineering into healthcare facilities management (2:00);
• Covid beginnings in March 2020, what were you thinking? (5:00); 
• On the importance of providing accurate information to staff and teams (11:30);
• Assessing staff outlook, March 2020 versus February 2021 (18:00);
• Managing yourself so you can manage your team (32:00); 
• Shifting FM perceptions (45:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com

• A conversation on race, healthcare, opportunity, and COVID's impact on minority communities, offered non-politically  (4:00);
• On transitioning into healthcare (16:00);
• The most valuable lesson for a healthcare facility management professional to learn (20:00);
• Leadership pillars needed to work in a healthcare organization (29:00);
• On the African Children's Mission and volunteering in Uganda (36:30);
• Daily life, procuring food, and volunteering with your sons (43:20);
• Repairing wells and building houses (51:00);
• Sponsoring children and expanding your family (56:00).

Thanks for listening. Please visit Gosselin/Martin Associates new Career Hub web site at careers.gosselin-associates.com or the main site at gosselin-associates.com


If you would like to donate to Gary's work in Uganda, please see below. $500 can help rebuild a well for 20 years and $250 can build a home.

Option 1:

Send a check payable to The International Foundation.  Attach a small note to your check saying that the donation is for Account 508-002 - Grants to Cornerstone/Uganda. You will get a tax-deductible receipt for your donation.

Below is the address:
The International Foundation
PO Box 23813
Washington, DC  20026-3813

This foundation charges a 4% administrative fee for processing donations and sending them to Gary's account, so if you send $100, $96 will make it to the account. 


Option 2:

Send a check payable to the National Christian Foundation.  Attach a small note to your check saying that the donation is for Account 2608405 – Cornerstone Development African Fund. You will get a tax-deductible receipt for your donation.

Below is the address:
National Christian Foundation
Attn: Contribution Services
11625 Rainwater Drive, Suite 500
Alpharetta, GA 30009

This foundation charges a 1% administrative fee for processing donations and sending them to Gary's account, so if you send $100, $99 will make it to the account.

For anyone who donates, please send Gary a text or email to ensure the funds are directed to the proper location.

Gary Scott
214.862.5841
Gdscott72@gmail.com

For more information on the African Children's Mission, please visit africanchildrensmission.org